Refund and Cancellation Policy

image-r sells a digital subscription. This is the policy we follow when you ask for a refund, and the policy a payment partner can review. It applies to payments made on https://image-r.in.

When you can ask. Email info@image-r.in within 7 days of the payment. Include the account email and the Razorpay payment id. We refund that payment when you have prepared fewer than 3 images in the period and it is the first paid period on the account.

When we do not refund. We do not refund a period after 3 or more downloads, after 7 days, or after the account was suspended for misuse. We do not refund because a laser setting, material, or machine produced a result you did not expect. The preview is available before you pay.

Failed or duplicate charges. If Razorpay shows a payment that did not activate a plan, or the same plan was charged twice, email us. We will refund the duplicate or the charge we did not apply.

How a refund is paid. An approved refund goes back through Razorpay to the original payment method. Banks often take 5 to 7 business days after Razorpay starts the refund. We do not refund in cash.

Cancellation. You may stop using a plan at any time. Access continues until the date already paid. The checkout does not store a card for an automatic renewal, so the next period starts only if you pay again. Email info@image-r.in or call 9166636024 and we will confirm.